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UXM (On-Premises)

Getting Started with UXM On-Premises​

If your organization is deploying UXM in an on-premises environment, all UXM components are installed and managed inside your own data center or private cloud. This gives you full control over your data, security, and integrations — with a one-time setup required before endpoints begin sending data.

Choose Your Deployment Type​

UXM supports two flexible deployment models based on your environment size and performance needs:

🔹 Standalone Deployment​

All UXM components (Collector, Data Processor, Web Console, and Database) run on a single server. Ideal for smaller setups, pilot environments, or testing.

🔹 Distributed Deployment​

Each component runs on separate servers, offering:

  • Better performance
  • Scalability for large environments
  • High availability and reliability

Steps to Set Up UXM On-Premises​

Step 1: Review System Requirements​

Before installation, ensure your servers meet the recommended hardware, operating system, and network requirements listed in the System Requirements section.

This helps guarantee a smooth installation and optimal performance.

Step 2: Install UXM Server Components​

Using the UXM Distributed Installation Guide, install the core UXM components on your chosen servers or virtual machines:

  • Standalone: All components on a single server
  • Distributed: Each component installed separately as outlined in the guide

These components work together to process, store, and present UXM data.

Step 3: Configure Initial Settings​

Once installation is complete, open the UXM Web Console from your browser. Here, you can complete basic setup and ensure that your environment is ready for endpoint connectivity.

Step 4: Install UXM Endpoint Agents​

Next, install the appropriate UXM Agent on each endpoint you want to monitor.

Supported agents include:

  • Windows
  • macOS
  • Linux
  • Thin Client

Agents automatically register with the UXM Collector and begin sending telemetry as soon as they are installed.

Step 5: Verify Data and System Health​

Log in to the UXM Web Console and confirm that everything is working correctly:

  • Devices appear in the dashboard
  • Performance and connectivity telemetry is visible
  • System health indicators look normal

You should now have full visibility into your environment.