Key Features and Benefits

UXM delivers an extensive set of capabilities that help organizations gain deep visibility into digital experience and endpoint health. Its major features and advantages include:

• Comprehensive Experience Monitoring: Tracks user interactions, response times, and performance across web, SaaS, and desktop applications.

• Endpoint Health Monitoring: Continuously measures CPU, memory, disk, and battery usage, along with device stability, application hangs, and driver issues.

• Connectivity Insight: Analyzes Wi-Fi, LAN, and WAN performance to detect latency, packet loss, and weak connections affecting user experience.

• Real-User and Synthetic Monitoring: Combines real-world usage metrics with simulated transactions to provide a complete picture of application availability and responsiveness.

• Unified Dashboards and Reporting: Provides intuitive visualizations, reports, and alerts that simplify troubleshooting and performance tracking across environments.

• Scalability and Flexibility: Supports small enterprise-scale deployments with options for SaaS or on-premises architecture.

• Lightweight Agents: Endpoint and web agents collect rich telemetry data with minimal system overhead and bandwidth impact.

• Faster Issue Resolution: Enables root-cause analysis from endpoint to network to application layer, reducing mean time to detect and resolve issues.

• Improved Productivity: Empowers IT and business teams to optimize digital services and improve employee satisfaction by reducing downtime and performance degradation.