Key Features and Benefits
UXM empowers organizations to gain deep, actionable visibility into digital experiences and endpoint health. By combining intelligent monitoring with performance analytics, UXM helps you deliver a seamless, reliable, and optimized user experience across your digital workplace.
1. Comprehensive Experience Monitoring
Gain real-time insights into how users interact with web, SaaS, and desktop applications.
UXM tracks response times, application performance, and overall user engagement—enabling IT teams to identify slowdowns and eliminate friction before users even notice.
2. Endpoint Health Monitoring
Ensure every device is performing optimally.
UXM continuously monitors CPU, memory, storage, and battery usage, as well as system stability issues, application hangs, and hardware or driver anomalies. This helps IT detect endpoint problems early and keep devices reliable.
3. Connectivity Insights
Understand the true performance of your network connections.
UXM analyzes Wi-Fi, LAN, and WAN metrics to detect latency, packet loss, and poor connections that degrade user experience—so your teams can resolve network issues quickly and efficiently.
4. Real-User and Synthetic Monitoring
Achieve complete visibility into application performance.
By combining real-user data with synthetic transactions, UXM provides a full picture of availability, responsiveness, and reliability across both live environments and test scenarios.
5. Unified Dashboards and Reporting
Simplify performance management with intuitive, centralized dashboards.
Get cross-environment visualizations, detailed reports, and intelligent alerts that make troubleshooting faster, collaboration easier, and decision-making data-driven.
6. Scalable and Flexible Deployment
UXM adapts to your organization's needs—from small businesses to large, enterprise-scale deployments.
Choose between SaaS or on-premises deployment models to maintain control, security, and scalability based on your business strategy.
7. Lightweight Agents
Experience high-performance analytics without system strain.
UXM’s endpoint and web agents are designed to collect rich telemetry data with minimal resource usage, ensuring continuous visibility without impacting user productivity.
8. Faster Issue Resolution
Accelerate your problem-solving process.
UXM enables end-to-end root-cause analysis across endpoints, applications, and networks, reducing the mean time to detect (MTTD) and mean time to resolve (MTTR) for performance issues.
9. Improved Productivity and Employee Experience
Empower your workforce with reliable, seamless technology.
By reducing downtime and improving performance stability, UXM helps IT and business teams enhance employee satisfaction, boost efficiency, and optimize digital service delivery.