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Supported Environments and Compatibility

UXM is designed to seamlessly integrate into any enterprise IT environment, providing comprehensive coverage across devices, operating systems, applications, and network architectures. Its versatility ensures smooth deployment and consistent performance across hybrid infrastructures.

1. Cross-Platform Operating System Support​

UXM is fully compatible with Windows, macOS, and Linux endpoints—giving organizations flexibility to monitor their entire digital ecosystem.
The Windows Desktop Agent supports both physical devices and virtual desktop sessions, including Citrix, RDS, and Azure VDI, ensuring deep visibility regardless of how users connect.

2. Web and SaaS Application Monitoring​

The UXM Web Agent integrates easily into web and SaaS applications to collect real-user performance data.
It supports a wide range of browsers and modern frameworks, including both single-page (SPA) and multi-page architectures, helping teams understand exactly how web experiences perform across real-world user journeys.

3. Virtual and Remote Session Visibility​

Optimized for thin-client and virtualized environments, UXM provides end-to-end visibility into virtual sessions—capturing performance analytics, session reliability, and responsiveness so IT teams can deliver a high-quality experience to remote users.

4. Network and Connectivity Intelligence​

UXM continuously monitors wired and wireless connectivity, delivering detailed insights into throughput, signal strength, latency, and packet loss.
This enables network and IT teams to proactively identify and resolve performance-impacting issues before they affect users.

5. Flexible Deployment Models​

Choose the model that best fits your business and compliance requirements:

  • Fully Managed SaaS for scalability, ease of maintenance, and faster onboarding
  • On-Premises Deployment for organizations with local data storage, security, or regulatory needs

UXM’s infrastructure-neutral design ensures seamless integration within hybrid environments and supports organizations transitioning from legacy systems to modern digital workplaces.